Sales and Service

Sales and Service

For sales and service please speak to the Product Sales Team at BrandSAFE Protection.

We will handle your enquiry through to quotation, order, delivery and invoice. We hope you find the experience simply ‘positive’ every-time.

At the bottom of every page of this website you will find all the details required to help you through the process of trading with BrandSAFE Protection:

Information/Enquiry

We invite your request for information in the following ways:
Tel – 01525 850222
Fax – 01525 384666
Emailinfo@brandsafeprotection.com
Web – Complete an Information/Enquiry On-Line – Please click on this link or go to the Contact Us page.

Post or Visit Us – Send a postal enquiry or pop in and see us at our Leighton Buzzard offices & factory. We have a showroom area to talk through all possibilities to solve the latest challenges you have for us (especially if you want some creative input)!

Address: Unit 15, Youngs Industrial Estate, Stanbridge Road, Leighton Buzzard, Beds, LU7 4QB

Quotation

All commercial proposals will be submitted in the form of a system quotation. Your price level is determined by quantity and we will typically ship by complete box, pallet or bulk consignment. The Product Sales Team will be pleased to walk you through the simple quotation process.

NB. Our Terms & Conditions of Sale will apply to all quotations.

Order

Please send us your order by email, fax or post (formal order number and hard copy will be required at all times). We will qualify delivery dates, stock availability and send you a Sales Order Acknowledgement within 24 hours.

NB. Our Terms and Conditions of Sale will apply to all orders.

Prices

Prices are valid for a period of 30 days from date of quotation. We reserve the right to amend prices quoted should specifications or any other requirements change from original understanding and information provided. We reserve the right to pass-on raw material or freight cost increases in excess of 10%.

If you have any queries regarding quotation, prices or orders please contact Sales on 01525 850222 or email sales@brandSAFEprotection.com

Invoice

At BrandSAFE we use Sage Line 50 Professional and we will send you an invoice for goods sold to you. All invoices must be paid within 30 days of the date of invoice. Monthly statements will be provided for any invoice payments outstanding. Payments can be made in a variety of ways, as shown in the “Ways To Pay” section below, this also includes our Bank Account details.

NB. Our Terms and Conditions of Sale will apply to all invoices.

Credit Account Application and Terms and Conditions of Sale

Customers will be offered a credit account subject to status. To apply for a credit account please complete the “BrandSAFE Credit Account Application Form” (click link below) and fax, post or email to us as soon as possible. All new accounts require two trade references and each customer will be credit checked to establish a suitable credit limit. All credit accounts will be managed to these payment terms and will be strictly adhered to.

BrandSAFE Protection Terms & Conditions of Sale will be the overriding contract of supply in all cases (click link below).

 BrandSAFE Protection Credit Account Application Form     BrandSAFE Protection Credit Account Application Form
 BrandSAFE Protection Terms & Conditions of Sale     BrandSAFE Protection Terms & Conditions of Sale

Ways to Pay

Please find below the different options to make a payment and our bank account details. If you have any queries or problems regarding invoices or making payments, please contact Accounts on 01525 850222 or email accounts@brandSAFEprotection.com .

 

1. Cheque

You can use a pro-forma and send us a cheque. All cheques must be fully cleared before release of goods – this is normally 3 to 5 working days from receipt. Cheques payable to ‘BrandSAFE Protection’.

2. BACS Transfer

You can make a BACS transfer quoting reference number straight from your account to our business bank – Natwest Sort code: 60 0116 Account: 45090491

3. Cash on Collection

Special arrangements can be made for collection of goods based on cash payment either in advance or at time of collection – please allow 15 minutes administration time when collecting.

4. Credit Account

Customers will be offered a credit account subject to status. Please refer to Credit Account Application Form and Terms & Conditions of Sale.

5. Letter of Credit

For Export orders it is often appropriate to set up a letter of credit – this can be arranged by liaison with the Product Sales Team and our business banking partner Natwest.

 

A note from the Managing Director – Keith Beck

We hope your first experience with BrandSAFE Protection is a positive one (and those that follow). A vital part of finding the new ways forward in business is listening to you our customers and I welcome your contact whether or not we have lived up to your expectations or indeed if we are doing things that are adding value to way you are growing your own business in these tough economic times.

We have extensive investment and development plans in process and by working closely with you our customer, we hope you will be inspired and enjoy the results including our positive approach to growing business together.